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Privacy Policy

This Privacy Policy outlines our commitment to protecting the privacy of personal information we collect or receive, both offline and online, including through our website, www.peoplemosaic.com.au (the "Site"). "We," "us," or "our" refers to People Mosaic Pty Limited [ABN 77 682 874 764].

1. Personal Information We Collect

We may collect a variety of personal information, including but not limited to:

  • Personal details such as your name, images, contact details (email, phone number, mailing address, etc.), date of birth, preferences, opinions.
  • Sensitive information such as racial or ethnic origin, political opinions, health information, religious or philosophical beliefs, and other sensitive data.
  • Payment information including credit card or payment details (via third-party processors).
  • Browser session data, device information, geo-location, search queries, and browsing behaviour.
  • Customer surveys, information from social media platforms, and third-party sources.

We collect this information directly from you, or from third parties.

2. Why We Collect Your Personal Information

We collect personal information for the following purposes:

  • To provide services enabling access to our Site, associated applications, and services.
  • To contact and communicate with you, including for customer support, marketing, and business development.
  • To maintain internal records, conduct billing, analytics, and improve our services.
  • To meet legal obligations, resolve disputes, or protect our rights.

We may also use your information for marketing and promotional purposes, such as sending you updates on products, services, and special offers that may interest you.

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-Party Service Providers for services such as IT, web hosting, payment processing, marketing, and analytics.
  • Courts, tribunals, and regulatory authorities as required by law.
  • Prospective buyers of the business in the event of a business sale or transfer.

Additionally, we may transfer data to countries outside of Australia, and we cannot guarantee that overseas recipients will handle your information in compliance with Australian privacy laws.

4. Sensitive Information

Sensitive information is handled with higher protection, as required by the Australian Privacy Principles (APPs). We will only collect and use sensitive information for the primary purpose for which it was collected, or for a secondary purpose directly related to that primary purpose, unless you provide consent or as required by law.

5. Your Rights and Control Over Personal Information

You have the right to request access to your personal information and request corrections if it is inaccurate or outdated. You may withdraw consent at any time for marketing communications or opt-out from our databases. If you have concerns about how we handle your personal information, you can contact us, and we will investigate your complaint.

We do not charge for access requests but may charge a reasonable administrative fee if applicable.

6. Security of Personal Information

We are committed to protecting your personal information through physical, electronic, and procedural safeguards. However, we cannot guarantee the security of information transmitted over the internet. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Web Tracking

We may use cookies and web beacons to enhance your experience on our Site. Cookies help us understand your preferences and may be used to deliver targeted advertisements through platforms like Google and Facebook. For more information, you can review our cookie settings or manage them through your browser.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Policy Updates

This Privacy Policy may change from time to time. The most current version will be published on our Site, and we recommend reviewing it regularly.

 
Contact Information

For questions or enquiries, please contact us at:

People Mosaic Pty Limited [ABN 77 682 874 764]

Email: info@peoplemosaic.com.au


Last update: 20 December 2024